FastStone Capture questions & answers

Records screen activity and takes customizable screenshots
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Question by Guest
161 views
2

why I Can't download 9.3 old version? If I try the site send me to download 11.0 version....

Pooja Bajaj
Answer by Pooja Bajaj

The website might only provide the latest version of FastStone Capture for download to ensure users have access to the most up-to-date features and security patches. If you specifically need version 9.3, you may need to look for third-party websites that archive old software versions. However, be cautious when downloading from unofficial sources to avoid potential security risks.

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Question by Bob
189 views
4

When I select any frame style, the screen is magnified and shifted to the right and down, so I can only capture items on the right side of the page, magnified 2-3x. It worked fine on my old windows 11 pro computer but won't on my new windows 11 pro one. Geek Squad could not make it work. I downloaded it from several different sources. All show the exact bit size as the one that worked on the old computer. I used it all the time and have tried other programs without success.

Pooja Bajaj
Answer by Pooja Bajaj

To address the issue with FastStone Capture 5.3 on your new Windows 11 Pro computer, here are a few steps you might consider trying:

  1. Compatibility Mode: Since FastStone Capture 5.3 is an older version, try running it in compatibility mode for an earlier version of Windows. Right-click the FastStone Capture executable file, select 'Properties', go to the 'Compatibility' tab, and choose a previous version of Windows (such as Windows 7 or 8).

  2. Display Settings: Check your display settings. It's possible that scaling options or screen resolution settings are affecting the capture results. Right-click on your desktop, select 'Display settings', and try adjusting the scale and resolution settings.

  3. Driver Update: Ensure that your graphics drivers are up to date. Outdated drivers can cause display-related issues. Visit your manufacturer's website for the latest driver updates.

  4. Program Settings: Explore any configuration options within FastStone Capture that might affect the screen capture behavior. There may be specific settings for screen resolution and capture methods.

  5. Virtual Machine: If the compatibility issue persists, consider running the older version of Windows in a virtual machine on your computer and installing FastStone Capture there.

  6. Software Update: If feasible, consider updating to a newer version of FastStone Capture that is fully compatible with Windows 11, as this might resolve the compatibility issues.

If none of these solutions work, you might need to continue exploring alternative screen capture programs that are better optimized for Windows 11.

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Question by Guest
808 views
4

I am using version 9.4, how shall I upgrade to version 9.7 cost free?

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Answer by Ashish Bajaj

No, you do not need to pay to upgrade from version 9.4 to version 9.7. You can download the latest version of FastStone Capture for free from their official website. Simply install the new version and your settings from the previous version will be retained.

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Answer by Alex Urbach

If the application has been installed in its default directory, then you can download the package from the Download page and overwrite your current installation. Or you can remove the previously installed version and install the latest one. I have checked the website, but there is no updated package available for this process. You can do it through a fresh install or over your current installation.


Download page: http://www.faststone.org/FSCapturerDownload.htm

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Question by Guest
641 views
3

I used FastStone Capture 4.8 for years. I was very happy with its capture, it became my must-have tool. It worked well on Windows XP and my old computer with Windows 7. Since I installed it into my new computer under Windows 7, I have a problem with it. I try capturing a part of the screen, I select the rectangle tool, but when I locate the picture, FastStone enlarge the screen to the right, therefore, I only can capture the left side of the screen. How can I fix this?

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Answer by Aiden McLeod

The version that is available to be downloaded from the Software Informer application's page was tested on Windows 7 Ultimate on 64-bit and it worked without any issues. All the features of the program worked fine. I suggest you download and install the latest version available. The problems that you are experiencing may be caused by an internal error of the application. You can visit the official website to learn more about the application.

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Question by Guest
640 views
2
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Answer by Alex Urbach

No, there is no online version of this software. Based on the developer's notes, the application was developed to be installed on compatible operating systems.


You can download it using the following page: http://www.faststone.org/FSCapturerDownload.htm

Guest #31348254
Question by Guest #31348254
562 views
4
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Answer by Aiden McLeod

Yes. The software is totally invisible while you use the screen recording feature. It uses keys combination to start, pause, stop the recording. For more information about its functions and features, visit the official website.

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Question by DR
293 views
1

I am trying to use faststone capture, with a previsouly paid for copy, and to date, the older computer is not allow the program to operate. What do I need to do to get it operating again?

Pooja Bajaj
Answer by Pooja Bajaj

It is unclear from the given information what the exact issue is. However, one possible solution would be to try reinstalling the FastStone Capture software on the older computer. If that doesn't work, contacting the customer support of FastStone Capture or checking their website for any troubleshooting guides could provide further assistance.

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